We're here to help. Most questions are answered below.
Need a hand? Email us and we'll get back to you within 1–2 business days.
Contact Supportai@unichatai.com
UniChat AI brings channels and a powerful AI assistant together in one app. Follow channels, capture notes, plan your schedule, and host a 24/7 AI agent that answers questions for your audience — from class times to your latest updates.
Open the app, go to the subscription screen, and choose a plan. Plan prices and benefits are shown before you confirm the purchase.
Manage your subscription on the platform where you purchased it:
Auto-renewing subscriptions continue until cancelled; cancellation takes effect at the end of the current billing period.
Your AI agent draws on the notes and schedule you record, so it can reply to your students or customers around the clock — even when you're offline. You control what it knows by what you save.
In the app, go to Me → Settings → Feedback and send us a message — it goes directly to our team. You can also email ai@unichatai.com.
In the app, go to Me → Settings → Security → Delete Account (also available from the login screen via Delete account). Deleting your account removes your personal profile data (name, email, phone, avatar) and signs you out permanently; associated content and AI Chat conversations are deleted or anonymized, except where we are required to retain certain information (such as billing records) by law.
We do not sell your personal data. See our Privacy Policy for details on what we collect and how it's used.